
To resolve this, you should first test the mouse on other surfaces and see if it’s an isolated issue. Occasionally, a surface might cause the tracking speed to increase or decrease to unacceptable levels. Mice have been designed to work on most smooth surfaces. Doing so should reconnect the input device to your computer. To resolve non-responses, either click on the mouse or trackpad or press a key on the keyboard, then wait a few seconds. In this case, things work fine - until they do not. You might also experience occasional connection problems with your mouse/trackpad or keyboard. When recharging an accessory, Apple suggests switching it on for the fastest battery charging performance. However, if the battery is thoroughly exhausted, this isn’t possible since it won’t show a connection between it and your computer.
#MACINTOSH APPLE KEYBOARD AND MOUSE BLUETOOTH#
You can check battery levels for a connected mouse, trackpad, and keyboard from the Bluetooth icon on your Mac’s menu bar.

Otherwise, the accessories include batteries that need to be replaced after regular use.
#MACINTOSH APPLE KEYBOARD AND MOUSE MAC#
Check the BatteriesĪpple accessories for today’s Macs come with built-in batteries that are rechargeable by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. Choose Turn Bluetooth On if it was off.Īfter a few seconds, try using your input device again.Choose the Apple icon at the top left of your display.Otherwise, re-pair your device.Ĭonnection problems also occur if Bluetooth is accidentally turned off on your Mac. Did this fix your issue? If not, you might need to charge or replace its batteries (see below).

We take all feedback very seriously.After playing around with the switch, try to use your device. If you have any thoughts or ideas about this Guarantee or about your experience with us, we invite you to share them with us by sending us an e-mail. We are working very hard to serve you better and listen carefully to your feedback. If you experience a faulty product or an item that has been incorrectly supplied, we promise to rectify the issue as quickly as possible.Įvery Macfixit Australia employee is dedicated to meeting the commitments above and to exceeding your expectations. You can contact us regarding any order/product related issue by call4343 or emailing us via our online Contact Us page We will quickly address any problem you experience. We will answer your questions at your convenience.Ĥ. We will treat you with courtesy and respect.ģ. Simply return all items in good working order and in undamaged original packaging and we’ll refund the cost of the product.Ģ. If you’re not satisfied and wish to return a product for any other reason, you can do so in the first 30 days and get your money back. If your order contains a faulty product or a product incorrectly sent, we will of course take back the product and refund your money or send you a replacement product. This is of course in addition to the standard manufacturer replacement warranties. This means you can test drive the product in the convenience of your home.


We will give you a 30-day, money-back guarantee on all our products. The Customer Guarantee lets you know what you can and should expect from Macfixit Australia -and what we’re doing to hold ourselves accountable every day.ġ. Our goal is to provide you with a consistently superior customer experience-whether at the initial purchase, during the shipping of your product and during the course of usage of your product.
